Work History
Municipal Government
I am currently employed with my municipal government and have been since September 2013.
I started out as an ice skate patroller, where I supervised public skates to ensure customer satisfaction and safety.
I "moved up" (same job title) to assisting full time employees with nightly duties including maintenance and janitorial for the arena.
I was then promoted to a Facility Attendant and given the keys to 4 arena's. As a Facility Attendant, my duties were to supervise/manage the facility and rentals as well as provide the needed maintenance and janitorial duties required for my shift.
This was during the summer time because the ice in the arena's was taken out, allowing us to rent the arena for lacrosse and ball hockey. This didn't require a full time employee to supervise the refrigeration system to keep the ice, ice.
I now sit comfortably at my own arena that does not have ice year round and have had this luxury for the last 4 years.
Summer is usually my less busy season.
Lacrosse is one of my biggest rentals but it is mostly an outdoor sport. Once summer comes around, most of those rentals head to the fields, leaving me with less hours.
Recently, I have opted for an opportunity with one of our outdoor pools to be a cashier to add more hours to my summer season.
Because of my time employed, and my education, I have been a source to converse about ideas for the pool with the supervisor to assist future plans.
Recognition
Team Spirit Award
(not pictured)
Testimonies
"Your dedication to consistently setting and achieving high standards in your work has been obvious over the years. We rely on your commitment and strong work ethic each and every day.
Your friendly approach and calm demeanor in dealing with the community and staff are strong characteristics which make you a valued employee. The City recognizes your commitment to our community and the Community Services Department."
- Darrin, Assistant Supervisor of Operations talking about my 5 years of service.
"His dedication and ownership of Queensmount Arena is outstanding. He is always willing to accomodate the many shift changes with additional or deleted programming. He cares about the facility and the patrons, and has learned the patron's schedules by knowing the rental groups and their requirements. He takes pride in the facility, and it shows through the cleanliness and input from the very different user groups. He consistently communicates feedback with the building that require service requests, supply orders and has an eye for detail with items the don't seem 'just right'."
- Darrin, Assistant Supervisor of Operations talking about my Employee Choice Award and Employee of The Month.
"I knew you to be a hard worker and a creative problem solver. I knew you would be an exceptional staff member and the park would greatly benefit from your expertise and diligence.
You have a gift for customer service. You took the role, scripts and training and made the position your own. You consistently greet our customers with a high amount of energy and positivity that instantly enhances their experience of the park. Your professionalism and genuine caring personality makes you a natural in this role.
I am presenting you this award not because of how well you treat our customers, but how well you treat our team. You have positively contributed to the workplace culture significantly. You always have a joke to tell, and a compliment to give. The way you break the tension of the room and raise up the team with your bubbly, positive personality is a gift, and the team is very thankful for it. It has been my goal to get this team to the positive space they need in order for them to succeed and enjoy their role. You have greatly aided me in this pursuit and you have my gratitude. The park is lucky to have such a dynamic individual like you on the team positively influencing the workplace culture."
- Adam, Supervisor of Aquatics - Kiwanis Park talking about my Team Spirit Award